Revolutionize your customer calls with a virtual phone assistant
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Improvement of the First Call Resolution (FCR)
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Less Hang Ups
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Cost efficiency
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Availability
Booking Modification
The agent identifies changes in booking requests, checks for alternative availability, and updates existing bookings in real-time.
Warm Handover
The agent analyzes the request, identifies the appropriate contact person or department, and forwards the request, including relevant context information.
Status Check
The agent retrieves current status information from connected systems and provides users with immediate updates on orders, deliveries, or service requests.
Call Follow-up
The agent automatically summarizes the conversation content, extracts relevant information, and generates conversation logs or follow-up tasks.
Issue Identification
The agent analyzes incoming requests in real-time, identifies the issue, and forwards it to the correct department or system.
Appointment Booking
The agent automatically coordinates available appointments, suggests suitable time slots, and confirms bookings in calendar or booking systems.
Booking Modification
The agent identifies changes in booking requests, checks for alternative availability, and updates existing bookings in real-time.
Forwarding
The agent analyzes the request, identifies the appropriate contact person or department, and forwards the request, including relevant context information.
Status Check
The agent retrieves current status information from connected systems and provides users with immediate updates on orders, deliveries, or service requests.
Call Follow-up
The agent automatically summarizes the conversation content, extracts relevant information, and generates conversation logs or follow-up tasks.
Issue Identification
The agent analyzes incoming requests in real-time, identifies the issue, and forwards it to the correct department or system.
Appointment Booking
The agent automatically coordinates available appointments, suggests suitable time slots, and confirms bookings in calendar or booking systems.
Improve customer experiences by minimizing wait times
Problem Detection & Routing
By using Conversational AI, you increase the accuracy of identifying and forwarding customer inquiries. Enhance the customer experience by creating a natural conversational atmosphere through voicebot interactions that use open-ended questions and dynamic data collection.
Automated PROCESSING
Service hotline employees often deal with repetitive questions. With AI, these routine requests can be handled automatically, allowing call center agents to focus on more complex and unique issues that require personal attention.
Identification & Authentication
Our virtual ai phone assistants eliminate the need for pressing buttons, making the process easier. The bot ensures secure identification through natural dialogue and smart integration. Customers can authenticate themselves in a user-friendly and efficient way during a smooth conversation.
Human Takeover
We’ve designed our service to ensure the voice agent can easily direct the call to a human agent when necessary, providing them with all the relevant details for a smooth handover allowing them to quickly and effectively resolve the customer’s issue.
ARE YOU FACING THESE CHALLENGES?
Many businesses hit the same stumbling blocks on their way to digital success—wasting time, energy, and growth potential. Do any of these sound familiar?
PAPER MAYHEM
Endless piles of documents, lost files, and never-ending searches—disorganized paperwork doesn’t just slow you down, it drains your team’s motivation. Time to bring order to the chaos!
CLUNKY, INEFFICIENT PROCESSES
Outdated, manual workflows create bottlenecks, cause errors, and pile on unnecessary work. Instead of driving growth, you’re stuck fixing inefficiencies. It’s time for a smarter way!
THE TIME TRAP
Repetitive tasks eat up valuable hours that should be spent on what truly matters—big-picture strategies, innovation, and building lasting customer relationships. Why waste time when you could be making an impact?
discover the aigency
We are a dedicated team based in Tyrol, London, and Hamburg, focused on helping businesses run smoother through process automation and the power of voice ai solutions. We simplify everyday tasks by automating your standard procedures with no-code AI solutions.
By automating repetitive tasks, we give you more time to focus on your clients and creative work. As certified experts with credentials from Google and Meta, we have the expertise to implement reliable automation solutions, built to match your agency’s workflow.
Let’s work together to make your business processes more efficient and effective.
how we work
- FREE CONSULTATION
We start with a free call to understand your agency’s workflow, challenges, and goals. This helps us identify where automation can save you time and improve efficiency.
- PROCESS ANALYSIS & STRATEGY
We analyze your current processes and develop a customized automation plan—because every business operates differently.
- IMPLEMENTATION & OPTIMIZATION
Our team sets up and fine-tunes AI-powered automations, ensuring smooth integration with your existing systems while optimizing for the best results.
- 24/7 SUPPORT
As technology evolves, so do we. We provide continuous support, updates, and adjustments to keep your automations running efficiently and in line with the latest industry developments.

- FREE CONSULTATION
We start with a free call to understand your agency’s workflow, challenges, and goals. This helps us identify where automation can save you time and improve efficiency.
- PROCESS ANALYSIS & STRATEGY
We analyze your current processes and develop a customized automation plan—because every business operates differently.
- IMPLEMENTATION & OPTIMIZATION
Our team sets up and fine-tunes AI-powered automations, ensuring smooth integration with your existing systems while optimizing for the best results.
- 24/7 SUPPORT
As technology evolves, so do we. We provide continuous support, updates, and adjustments to keep your automations running efficiently and in line with the latest industry developments.
